At Avarticon, we strive to ensure you have a seamless experience. If you’ve encountered an issue with a purchase, subscription, or in-app transaction, we’re here to help! Follow these simple steps to request a refund:
Refunds are typically granted for:
Accidental or duplicate purchases.
Unauthorized transactions.
Subscription renewals you didn’t authorize.
Technical errors (e.g., paid feature not working).
Option 1: In-App Refund (Recommended)
Go to Settings > Billing & Payments.
Select the transaction you want to refund.
Tap Request Refund and follow the prompts.
Option 2: Contact Support
Email us at [email protected] with:
Your account username/email.
Transaction date and ID (found in your receipt).
A brief explanation of the issue.
We’ll respond within 24–48 hours.
Refunds are processed within 3–5 business days, depending on your payment method.
You’ll receive an email confirmation once approved.
Visit our Help Center for FAQs.
Chat live with our team via Support Chat (available 24/7).
Our Promise
We value your trust and will work swiftly to resolve your issue. If your request isn’t approved, we’ll provide a clear explanation and alternative solutions.
Thank you for being part of our community!
—
Avarticon Team
Empowering connections, one refund at a time.
Tips to Avoid Future Issues:
Review subscriptions under Settings > Billing.
Enable purchase confirmations to prevent accidental charges.
Reach out before disputing charges with your bank—we’re here to help!
